You can avoid expensive call-out charges by checking your alarm complies with relevant standards including the EU Telecare Standard ‘EN 50134’. If your alarm adheres to the EN Standard, it will have minimum requirements on fault reporting which could not only save your life but will often save you money in the long term too. For instance, with minimum fault reporting built in to the alarm, monitoring centre operators can figure out what’s causing a problem over the phone. No unnecessary call-out charges and importantly for your safety, you won’t have to wait to get things sorted.

This is No. 3 of our 10 part mini-series – Hidden Costs of Telecare