UKTelehealthcare is proud to be holding their first event in the Lisburn & Castlereagh area of Northern Ireland. This event will showcase the latest digital technology which can help people to stay safely and independently […]
If you’re thinking that you might do away with your land-line over the next few years, check if your alarm base unit can be adapted to call for help on a mobile network instead (i.e. […]
In our experience, in Ireland most companies do not charge an installation fee (as it’s often included in the cost of your pendant alarm). But it’s worth checking out all the same. Any up-front costs should be […]
Most providers offer a 12 month agreement for a telecare system, renewable annually. Think carefully before signing a contract for any longer. That way if you are not satisfied with the service, or find a […]
So you’ve got a future proofed telecare system? Great! Now check how much you’ll be charged for the monitoring of each additional device. Costs for 24/7 monitoring of telecare devices can add up. Additional costs […]
As you get older your care needs can change. Maybe you will want to add a few extra telecare devices around your home, such as such as an automatic fall detector, bed exit alarm or a monitored […]
In addition to checking if the warranty includes the pendant, make sure it also includes repairs for the base-unit for a reasonable period of time. The base-unit is the part of your alarm that’s usually […]
What happens if your unit stops working but you can’t figure out what’s wrong? Ask your supplier if 24 hour technical support is included with your monitoring contract. And remember to check that your alarm complies […]
You can avoid expensive call-out charges by checking your alarm complies with relevant standards including the EU Telecare Standard ‘EN 50134’. If your alarm adheres to the EN Standard, it will have minimum requirements on fault reporting which could not only save your […]
Some companies offer low monitoring prices the first year but hike prices up in years two or three. Quality 24/7 monitoring doesn’t have to be expensive, so shop around. For instance TASK’s fee for monitoring […]
The battery on your emergency pendant should last around 3-5 years. However, this will depend on its quality and how often it’s pressed. Some companies charge every time the battery needs replaced (typically around €45 in Ireland). To avoid any nasty surprises […]
Pendant alarm and telecare systems are life-savers. One press of a button and an alert is sent to a 24/7 monitoring centre. Trained operators then chat to you and check everything’s okay. Whichever telecare system you choose, remember […]
Who benefits from Telecare? Telecare can provide peace of mind to you and your loved ones. Some of the people who benefit from this type of ‘Assistive Technology’ include: people with disabilities the […]