How to get telecare?


Green-Tick-300pxBuy telecare privately (order online – self connect)

By ordering your pendant alarm or other telecare equipment online you can often make savings & receive the equipment in a matter of days. Our Sponsor, TASK Community Care  operates an online telecare store on their website. Full installation instructions are provided with your pendant alarm system, and TASK operates a 24-hour technical support line in the event that you need a little extra help installing your monitored alarm. After installation, you’ll know everything is working by pressing the emergency button. This will generate a test alarm call to TASK’s 24/7 CareLink™ monitoring centre.


Our What is Telecare page gives some further details on how easy telecare alarms can be to install.


You can order your telecare alarm online from TASK here (includes pendant/wristband, two-way speech unit & 24/7 monitoring for one year). If you don’t have a home phone-line, make sure you order a GSM telecare alarm. If you are unsure which is most suitable or need more details first, give TASK a call Mon-Fri 9am – 5pm and they will talk you through your telecare alarm options. You can contact their County Meath office on 01 843 5889 or their Belfast office on 0845 304 5535.


Green-Tick-300pxBuy telecare privately (Installation included) 

If you are buying telecare privately you simply give your chosen telecare supplier a call to arrange a suitable day for installation. When the installer arrives they will carry out a test call after installing the telecare unit. The installer will also ask you to complete a form, detailing some basic information, including the names of your nominated key-holders. These are the people the monitoring centre will call if you need help. Most companies will then invoice you for payment after the installation. If you are buying the telecare equipment, this will usually consist of a one off charge for the equipment plus a recurring yearly monitoring fee.


Our Sponsor, TASK Community Care has kept 24-hour monitoring fees at only €66 yearly, since 1991 (UK £52). They carry out free installations across the Island of Ireland. However, UK customers can also benefit from their low monitoring rates by ordering telecare equipment from TASK’s online store. To get further details or to arrange an installation, you can contact TASK’s County Meath office on 01 843 5889 or their Belfast office on 0845 304 5535.


Green-Tick-300pxGovernment Grant Funding (Installation included) 

If you are aged over 65 years old and live in Ireland, you may be able to get the cost of the alarm and the first years monitoring grant aided through the Seniors Alert Scheme.


About the suppliers listed above

TASK Community Care is Ireland’s longest established telecare company. TASK’s customers include The Health Service Executive, An Garda Síochána, Dublin City Council, The Royal Hospital, Donnybrook, The MS Society of Ireland among many others. TASK are a Pobal approved supplier under the Irish government’s Seniors Alert Scheme. They are also on the government’s approved list of 24/7 telecare monitoring providers.